KO
Kobus O
1 reviews | Active since Mar 2022
22 Feb 2024, 08:37
Funds disappearing from ABSA current account not to be refunded.
Although ABSA acknowledged our complaint regarding funds disappeared from our current account, they informed us that we would not be refunded even though we did not used the OLTP send to us.
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Absa's replyOfficial
22 Feb 2024, 11:43 Dear Kobus Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply22 Feb 2024, 11:43
Official
Dear Kobus Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care