MM
Mike M
1 reviews | Active since Jul 2024
18 Jul 2024, 11:13
Funds blocked
Account blocked
My student account *** has been blocked since the start of January this account I’ve been using to pay off my rent and also be able to buy food for groceries seeing as I am not funded by NSFAS I’m a student of TUT and it’s been a struggle having to deal with the lack of finance being handed to me and this account was blocked while having funds and every time I go to the bank they fail to help me
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
18 Jul 2024, 13:04Dear Mike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply18 Jul 2024, 13:04
Official
Dear Mike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's replyOfficial
23 Jul 2024, 10:38Dear Mike
Concerning complaint number C-***6.
I have tried calling you on the cell number provided and sent you an email to the same we have on our system as it differs from the email you provided.
We require your urgent response to resolve the concern. Kind regards,Vanessa CroweGroup Customer Care
Concerning complaint number C-***6.
I have tried calling you on the cell number provided and sent you an email to the same we have on our system as it differs from the email you provided.
We require your urgent response to resolve the concern. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply23 Jul 2024, 10:38
Official
Dear Mike
Concerning complaint number C-***6.
I have tried calling you on the cell number provided and sent you an email to the same we have on our system as it differs from the email you provided.
We require your urgent response to resolve the concern. Kind regards,Vanessa CroweGroup Customer Care
Concerning complaint number C-***6.
I have tried calling you on the cell number provided and sent you an email to the same we have on our system as it differs from the email you provided.
We require your urgent response to resolve the concern. Kind regards,Vanessa CroweGroup Customer Care
Best regards,