HS
Hendrica S
1 reviews | Active since Oct 2018
04 Oct 2018, 13:53
FUMING CUSTOMER
ABSA has still not even looked into my problem. I got calls from my debtors this morning and I got really heart broken when I had to explain to them my problem. I called ABSA head office and got directed to the wonderpark branch, which directed me to customer services, who directed me to someone else. I don't know if ABSA is gona reimburse me for all this damn airtime I keep using on them. Can I get my money and close this account for good. I hate ABSAs service.
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Replies (2)
Absa's replyOfficial
04 Oct 2018, 15:07Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Oct 2018, 15:07
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
05 Oct 2018, 16:46Good day Miss Smith ,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply05 Oct 2018, 16:46
Official
Good day Miss Smith ,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,