****ing Pathetic, Slow service and *********** people

I have app**** for a credit card on the 28th of June, today is the 16th of July. I still haven't received any feedback on the status of my application. I have made numerous calls to this bank in the last 3 week's and I keep getting the same response that the application is with their validation department! Upon completing the application I was informed that it will take between 5-10 working days for me to get feedback, it's now 3 week's! I have spoken to a team leader by the name of Ajay and a few other consultants who are all ***********. Ajay and another consultant promised that I will get a call last week, and a few other consultants have advised me that I would have received some sort of a notification during the course of last week and I am still waiting! Absa is the worst ****ing bank I have dealt with, people don't waste your time doing business with them, you will regret it because of their pathetic slow service and *********** people that you have to deal with, you rather take your business to other banks! Absa doesn't even deserve a 1 star rating, its actually zero! The process is long and frustrating, and I had to send my documents twice to them because I was told that they didn't receive it, only to be told after sending it for the second time, that they have now received both sets of documents!