FRUSTRATION WITH ABSA VEHICLE FINANCE

I am currently busy assisting a friend to wind up their estate after her Husband passed on due to Covid. We require the vehicle registration document from ABSA. ABSA informed me that they require payment and specific documentation which was sent to them timeously. This morning it has been the FOURTH Time which I was asked to resend the SAME information. Do we have to deal with Such Incompetence and Frustration? Come on ABSA Vehicle Finance. They don’t have a contact number in their email so that I can contact them directly. surely you can do Better. William