BC
Brendan C
1 reviews | Active since Apr 2010
09 Sept 2016, 13:15
Frustrating service
<p>App**** for a loan on the 5th, as and when requested i have sent the documentation. Made numerous follows up, keep getting told they awaiting documentation. Called again now, told another 48 hours. </p> <p> </p> <p>Is this really the level of service ABSA offers?</p>
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Replies (2)
Absa's replyOfficial
09 Sept 2016, 14:07Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply09 Sept 2016, 14:07
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
BC
Brendan C's updateReviewer Update
12 Sept 2016, 10:53Just had to follow up again with ABSA, as still no feedback. Bonolo apparently handling the validations not in the office so they will escalate.
So still getting absolutely no where!
BC
Brendan C's update12 Sept 2016, 10:53
Reviewer Update
Just had to follow up again with ABSA, as still no feedback. Bonolo apparently handling the validations not in the office so they will escalate.
So still getting absolutely no where!