JT
Jerry T
1 reviews | Active since Dec 2015
29 Mar 2023, 15:19
Frustrating calls when account is up to date!!
I have a loan with absa bank and its not on any arrears all up today, but i have been getting calls 10 times a day and its starting to annoy me, the conaultants are very rude and arrogant...
Am really sick and tired with their stupid consultants, since am not behind with paymant can they ****ing stop calling me, and waste their airtime on those not paying and leave me alone otherwise i will block their numbers next they really need to call me they will not be able to..
They are harrassing i dont have peace at all. Today they called about 5 times just to tell me my account is up to date. Like dont they have anything better to do than harass me all day???
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Replies (1)Absa's replyOfficial
30 Mar 2023, 08:25Dear Jerry Tawakali
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Absa's reply30 Mar 2023, 08:25
Official
Dear Jerry Tawakali
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
