Frustrating bank

Absa is employing very *********** staff. I sent a copy of my payslip confirming my salary payment date, requesting for a debit order date change in line with the day I receive my salary to Absa Vehicle Finance.

Absa Employee didn't even read my payslip properly but proceeded to say that the payslip shows the pay date as the last day of the month, what stupidity is that?

The payslip clearly states the pay date as the 20th of each month.

Why are you guys unnecessarily causing frustrations to clients as clearly the employee proceeded to respond without checking?

I need the debit order date changed immediately. I have also rep**** with the bank statement that she has requested but all that was requested unnecessarily.