AL
Andrea L
1 reviews | Active since Jun 2017
23 Nov 2023, 14:47
Frustrating
Incredibly frustrated in dealing with a credit bureau listing with to my recollection is listed inaccurately. Each time I respond to an email a new case number is raised with extra turnaround time to wait. Call centres just direct you to the complaints department who commit to resolving by the 06 December?? Come on guys
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Replies (2)
Absa's replyOfficial
23 Nov 2023, 16:22Dear Andrea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply23 Nov 2023, 16:22
Official
Dear Andrea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's replyOfficial
24 Nov 2023, 17:34Dear ANGELO With regards to case ref C-***3.
I will be sure to follow for you on the above Kind regards,Vanessa CroweGroup Customer Care
I will be sure to follow for you on the above Kind regards,Vanessa CroweGroup Customer Care
Absa's reply24 Nov 2023, 17:34
Official
Dear ANGELO With regards to case ref C-***3.
I will be sure to follow for you on the above Kind regards,Vanessa CroweGroup Customer Care
I will be sure to follow for you on the above Kind regards,Vanessa CroweGroup Customer Care