OM
OLIVER M

1 reviews | Active since Aug 2016

17 Aug 2016, 13:48

Frustrated with pathetic (nonexistent) service

<p>My wife and I submitted FICA documents and after being told that our account will be unblocked within 48 hours, we are still waiting 5 days later. Account is blocked, no fuel to go to work, ABSA consultant Justine Aldous is expressly disinterested in dealing with our inquiry. Such pathetic service. You got us today but definitely no tomorrow for us with ABSA.</p>

0
Replies (2)
Absa
Absa's reply18 Aug 2016, 09:23
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply18 Aug 2016, 09:28
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd