Frustrated WITH ABSA

We have bought a vehicle true absa and due to covid we couldn't afford our monthly installment and as a result we felt behind. We have made contact with Lucinda from absa's legal side who informed us that absa is going take take back the vehicle or we can sell this vehicle to one of their ground floor dealers. We landed up selling the vehicle to seesig motors today almost 2 months ago and it has been an uphill battle ever since, we had to renew our other car's license disc and we were told that we can not get the actual disc seeing that the vehicle we sold is still on our name. For over 2 weeks we have had the run around trying to get the problem sorted out with over 12 different numbers we called and e mails being send to Gunther Greeff literally asking Lucinda 5/6 times for her manager's or bosses phone number jus to be ignored flat out by her we are back to even more questions then answers. I have contacted absa complaints department not even they are getting back to me. As we are moving into the festive season the licensing department is about to close and i can not get my disc from them. If there is any one that knows what channels to follow next please let me know.

Regards Jaco. ***