DM
Dion M

1 reviews | Active since Dec 2016

02 Dec 2016, 11:38

Frustrated and Annoyed !!!

<p> </p> <p>I have been trying to cancel my credit life protection on my absa credit card. I am getting quite frustrated by the call centre agents who just seem to want to transfer my call.</p> <p> </p> <p>This is not in line with Treating Customers Fairly and the Advisory and Intermediary Services Act. It should not be this difficult to cancel a policy !!!!!</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Absa
Absa's reply02 Dec 2016, 14:40
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd