FRUSTRATED - ABSA LOUSY SERVICE

I am so disappointed with ABSA. I opened a bank account last month, deposited money and now i cant access it because they cancelled my account. The first time i did a transaction using the App on my account i received a call from the ***** department wanting me to confirm that i was the one transacting. Which i did. then they said they will activate/reinstate my account. fast forward to today, i called them inquiring because i cant use the App and they said the account was cancelled and they cant see why?. To think i was going to open accounts for my kids there after their sales people sold it to me so perfectly with their funeral policies. i will somer cancel that funeral policy tomorrow when i go to their branch...find a bank that wont give me a headache