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Ridwan O
1 reviews | Active since Mar 2024
16 Mar 2024, 13:25
Frustrated
I got a call from absa stating that I had received R350 000 in my account and R18 654,29 was in question. I provided them with proof of how I attained the funds. A day later I checked my account and they had took R350 000 from my account, this is very frustrating because they told me there was R18 654,29 and now they’ve took the R350 000. This is really inconvenient for me
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
18 Mar 2024, 11:06Dear Ridwan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply18 Mar 2024, 11:06
Official
Dear Ridwan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,
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Ridwan O's updateReviewer Update
19 Mar 2024, 09:51I need written proof from the bank that my funds are being held so that I can provide that to the bank
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Ridwan O's update19 Mar 2024, 09:51
Reviewer Update
I need written proof from the bank that my funds are being held so that I can provide that to the bank
Absa's replyOfficial
19 Mar 2024, 11:15Dear Ridwan, We acknowledge your complaint. We will respond shortly. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply19 Mar 2024, 11:15
Official
Dear Ridwan, We acknowledge your complaint. We will respond shortly. RegardsGodfrey NdouCustomer Value Management
Best regards,