Frustrated

Item: Absa
Rating: 1
Author: SUHAIL I

There were two **********a transactions done on my premium credit card for the total of 1300 . An hour k my card and online banking was blocked I made a paymemt of R5500 from my nedbank account to the same credit card that is blocked. I am leavig for overseas next week and now I am panicking .

Helpful (0)

Replies (2)

Absa's replyOfficial

02 Aug 2019, 16:23

Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Best regards,

Absa's reply02 Aug 2019, 16:23

Official

Best regards,

Absa's replyOfficial

05 Aug 2019, 16:29

Dear Customer Thank you for bringing this matter to our attention. I have been trying to get hold of you telephonically since last week without any success.
Reason for my call was to establish the *****ulant amount you are talking about, please respond to us. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Best regards,

Absa's reply05 Aug 2019, 16:29

Official

Best regards,

Frustrated

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