MM
Melani M

1 reviews | Active since Apr 2019

17 Apr 2019, 15:06

Frustrated

I purchased Electricity from the online banking account on 13 April 2019.

The money has left my account but I never recieved the pin to enter into the meter.

I phoned the Blue Label number numerous times and have still not recieved the pin.

I also emailed the helpdesk and am yet to recieve an answer.

Not good.

0
Replies (2)
Absa
Absa's reply18 Apr 2019, 08:50
Official
Hi Melani,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.

Best regards,

Absa
Absa's reply24 Apr 2019, 13:38
Official
Hi Melani,
I am Basani Hlungwane and please bear with us. Your matter is being attended to. Your reference number is ***. Thank you. 

Best regards,