lC
liesl C
1 reviews | Active since Oct 2014
08 Apr 2024, 09:40
FRUSTRATED
unprofessional service, long waits to speak to a consultant, incorrect contact info provided in emails as to who to contact(Eunice Malange) breach of POPI ACT!
send emails to get assistance but you still have to call to get assistance, unfortuantely the call centre not able to assist and in the end you wasted time and money; and still no resolution
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liesl C's updateReviewer Update
10 Apr 2024, 07:54i am so confused as Gofrey investigates and advises, 3 months in 2023 there are unpaid debits. Eunice Malange (debt review officer) claims 2 months (assume December last year and March of this year, she failed to add the year)
Then yesterday Legal deparment calls to advise they ONLY have access from Septemeber 2023 - date payments. Only when i asked what now did she offer to have A DIFFERENT department investigate
So whom do i believe its as if they plan to mess up my credit profile by creating incorrect info and use the excuse - different department NOT THEIR baby basically!
it DISUGUSTS me this service!
Then yesterday Legal deparment calls to advise they ONLY have access from Septemeber 2023 - date payments. Only when i asked what now did she offer to have A DIFFERENT department investigate
So whom do i believe its as if they plan to mess up my credit profile by creating incorrect info and use the excuse - different department NOT THEIR baby basically!
it DISUGUSTS me this service!
lC
liesl C's update10 Apr 2024, 07:54
Reviewer Update
i am so confused as Gofrey investigates and advises, 3 months in 2023 there are unpaid debits. Eunice Malange (debt review officer) claims 2 months (assume December last year and March of this year, she failed to add the year)
Then yesterday Legal deparment calls to advise they ONLY have access from Septemeber 2023 - date payments. Only when i asked what now did she offer to have A DIFFERENT department investigate
So whom do i believe its as if they plan to mess up my credit profile by creating incorrect info and use the excuse - different department NOT THEIR baby basically!
it DISUGUSTS me this service!
Then yesterday Legal deparment calls to advise they ONLY have access from Septemeber 2023 - date payments. Only when i asked what now did she offer to have A DIFFERENT department investigate
So whom do i believe its as if they plan to mess up my credit profile by creating incorrect info and use the excuse - different department NOT THEIR baby basically!
it DISUGUSTS me this service!