hK
heinrich K

1 reviews | Active since Jun 2015

26 Jun 2015, 19:57

FROZEN OUR ACCOUNT WITHOUT NOTICE!!!!

All our business accounts was this morning frozen by ABSA without ANY notification whatsoever. We can't pay any of our employees salaries or any of our month end expenses. According to ABSA it is due to FICA but never were we informed about the fact that we need to give them any updated FICA documents before a specific date. They just unilaterally froze our accounts. About 2 weeks ago someone at ABSA just put a journal through on our account wiping out all our funds!!!! Its only after our attorneys threatened them with a High Court interdict that they replaced the funds. What kind of Bank treats their clients like this after 35 years. We cant access our own money. The institution that we need to trust is our BIGGEST ENEMY!!!

0
Replies (1)
Absa
Absa's reply29 Jun 2015, 11:36
Official
Hello heinrich koorts,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd