Frozen my account without any warning, just shows how much Absa cares!

I HAVE LOST ALL TRUST IN ABSA. My account has been frozen WITHOUT ANY NOTICE OR WARNING on 22 September 2022 and the reason is Fica!!! In October 2021 I went through the whole process to Fica my business account and the person from Absa assured me that everything was in order. On 22 September the business banker at my branch said he will load all the documents and it will take 24h for my account to be active again. It is almost a week later and my account is still frozen. It just shows how little Absa value their customers!