BK
BOITUMELO K
1 reviews | Active since Jul 2023
18 Mar 2024, 13:54
Frozen funsa
My funds where frozen last month on the 14th and i was asked to submit documents for the frozen funds.which i did submit same week,and even got a email confirming my received documents. But to my surprise even now my funds disappeared from my bank balance and I have even received feedback for my case.the investigator name is boitumelo sesing her email is ***ca. You have poor service and I’m bot happy.some of us have debts and other things.imagine blocking my business account then not even calling me to inform me what is the matter
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Absa's replyOfficial
18 Mar 2024, 17:09Dear Boitumelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply18 Mar 2024, 17:09
Official
Dear Boitumelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,