CS
Carole S

1 reviews | Active since Nov 2013

05 May 2015, 10:38

FROZEN ACCOUNTS

This is the WORST customer service I have experienced in SA. Absa, you've outdone yourself this time. This is now the 2nd time I have had my bank accounts frozen with NO NOTIFACTION. I am now on Day 6 of no access to my funds. This is completely unacceptable and I need to lodge a formal complaint immediately. This needs to be sorted out TODAY, no excuses. Absa Fourways made the mistake and now I am paying the price. As soon as my accounts are opened I am taking my business to one of your competitors. Someone needs to contact me ASAP regarding this.

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Replies (1)
Absa
Absa's reply05 May 2015, 14:10
Official
Hello cslacum,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd