tM
tshediapelo M
1 reviews | Active since Aug 2020
11 Jan 2021, 14:49
Frozen account
Dear hello Peter I've complained about absa on behalf of my husband and they did respond,but they told my husband they are still investigating and he will get feedback on Friday before 4h30 but still my husband ddnt get any feedback from them and he was helped by Rezona Louw,hope this time he will get help
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
12 Jan 2021, 09:24Dear Tshediapelo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Rezona LouwGroup Customer Care
Absa's reply12 Jan 2021, 09:24
Official
Dear Tshediapelo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Rezona LouwGroup Customer Care