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heinrich K

1 reviews | Active since Jun 2015

29 Jun 2015, 20:39

FROZE OUR ACCOUNTS WITHOUT NOTICE

I posted a complaint against ABSA on Friday that they froze all our business accounts last week Friday. today a lady from Head office phones me and tell me that she would urgently attend to this matter as we are unable to pay our employees, SARS etc etc. for 4 days we are unable to to business and despite ABSA's promise to rectify the situation NOTHING was done. we still can't access our accounts. Who will sort out our employees, out taxes and the interest and penalties??? ABSA NOT CARE. Your business practice is a disgrace!!! Next step the Banking Ombudsman. You think you can treat people and businesses like this just because we're not the MIGHTY ABSA BANK. Maybe we should also resolve to banners like the clients did against MTN and Vodacom.

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Replies (1)
Absa
Absa's reply30 Jun 2015, 12:26
Official
Hello heinrich koorts,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd