LW
Lasea W
1 reviews | Active since Sept 2019
24 Jan 2024, 15:00
From one pillar to the next -- operator confirming correct number and provides option that is never available ??/
the telephone number *** gets answered -- the option 4 does not work and gets disconnected ..
Please contact me asap ***
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Absa's replyOfficial
24 Jan 2024, 15:28Dear Lasea van Wyk
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply24 Jan 2024, 15:28
Official
Dear Lasea van Wyk
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw