***** from Absa itself

Item: Absa
Rating: 1
Author: Mitchell P

The worst bank I've ever had to deal with. From the customer service AI that's useless to almost zero help. Basically got ****med from Absa itself. After using their ATM to withdraw money and only half came out.

Helpful (0)

Replies (2)

Absa's replyOfficial

09 Mar 2026, 17:01

Dear Mitchell

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4.

Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards Russell EdwardsCustomer Value Management

Best regards,

Absa's reply09 Mar 2026, 17:01

Official

Best regards,

Absa's replyOfficial

11 Mar 2026, 13:59

Dear Mitchell

Kindly respond to my email with the requested information.

Regards Russell EdwardsCustomer Value Management

Best regards,

Absa's reply11 Mar 2026, 13:59

Official

Dear Mitchell

Kindly respond to my email with the requested information.

Regards Russell EdwardsCustomer Value Management

Best regards,

***** from Absa itself

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