1 reviews | Active since Dec 2011

01 Jul 2019, 07:27

From a Negative experience to a Positive one... Well Done ABSA

I decided to do another review as I believe that ABSA has proven that they are capable of turning a negative experience into a positive one. Went to ABSA on Saturday, the manager Precious Ndlovu went out of her way to accommodate my wife and i and to open our accounts, excellent service and I hope that ABSA appreciates the hard work from their branch manager, some managers pass the responsibility onto their employees, however Precious gets involved and does things on her own. I would still like to see more people assisting with teller 9 and 10 but overall my experience was good this time. Thanks Precious.

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Replies (1)
Absa
Absa's reply01 Jul 2019, 12:23
Official
 Dear Client ,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd