From a Negative experience to a Positive one... Well Done ABSA
I decided to do another review as I believe that ABSA has proven that they are capable of turning a negative experience into a positive one. Went to ABSA on Saturday, the manager Precious Ndlovu went out of her way to accommodate my wife and i and to open our accounts, excellent service and I hope that ABSA appreciates the hard work from their branch manager, some managers pass the responsibility onto their employees, however Precious gets involved and does things on her own. I would still like to see more people assisting with teller 9 and 10 but overall my experience was good this time. Thanks Precious.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
01 Jul 2019, 12:23 Dear Client ,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply01 Jul 2019, 12:23
Official
Dear Client ,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
