1 reviews | Active since Mar 2015
Friendly and helpful service
Today I closed an account at a other bank. In order to do that I needed a bank statement from ABSA for confirmation that I'm a account holder. To draw a statement I would have to pay R 16 inside the bank, while the cost will be R5 at a ATM. Not prepared to pay that, I tied accessing my bank statements from my G mail inside the bank. The software to read the statement was outdated, therefore that was impossible.<br> <br> Instead of sending me home to print the document, Albe van der Merwe quickly sorted me out by drawing the statements from the system and providing me with a letter of confirmation.<br> <br> A little later the phoned me to tell me I forgot my sunglasses a the bank. Not everyone will do that.<br> <br> I am a happy client
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne le Grange
Group Customer Care
Absa Bank Ltd
