RM
Reabetswe M

1 reviews | Active since Oct 2016

02 Oct 2016, 02:26

Free has a price with Absa

<p>This month when I checked my statement I was surprised to see that I was charged an Internet bank fee of R35.50 but when I took out the Gold cheque account bundle Internet banking was stated to be free. Then to my greatest amazement I was charged monthly account fee of R98 which I know about but at the same time I was charged an admin fee of R100. I took out the gold bundle because I didn't want to pay a huge amount in banking fee all my transactions I do via Internet banking thinking that I avoiding high charges. If a current account is going to make me pay for **** that I don't know about then I will rather just open a savings account with another bank that's not going to promise free then charge me for those free things. If my matter is not going to be sorted then I will take it further. I have lost trust in absa</p>

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Replies (1)
Absa
Absa's reply03 Oct 2016, 10:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd