1 reviews | Active since May 2017
**********ly creating accounts - 3 Year later and no resolution
<p>During the August 2014, I received a notification from Transunion that ABSA was making enquireis on my credit rating. I imediatly called them and informed that I never app**** for a credit card with them.</p> <p> </p> <p>They imediatly halted the process of account activation and informed me that an investigation was underway and I would be contacted in due course. This failed to happen and it was left to me to follow up with the Bank which I did on many occasions. Absolutly Inept at comminicating with anyone. The number of times I have been transfered only to be cutt off. When I do get someone, they tell me I need to go to branch to close the account and at the branch I am informed that I need to call to do this... I need to do all this to close an account I never wanted...</p> <p> </p> <p>On my credit report the account is still open although never used and now is a risk to the Bank as if someone gets the account and a card can spend adn they will never see the monies. It is a risjk to me as then they will just black list me for non - payment.</p> <p> </p> <p>My recomedation to everyone, make use of anouither bank, unless you like taking chances with you money and credit history....</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Good morning
The account number is ********** ********** 00. Not happy to disclose ID number here.
Regards
Andrew
Good morning
The account number is ********** ********** 00. Not happy to disclose ID number here.
Regards
Andrew
