TM
Tisarnia M

1 reviews | Active since May 2018

11 Oct 2019, 08:06

********** transactions by ABSA staff that even they can not provide answers for

Been requesting information on why my business credit card shows incorrect internal transactions since 15 September but no one can give me an answer till today . As a consumer trusting big financial institutions to ethically handle our funds ,seems to be that they are exploiting the lament consumer and **********ly handling our finances as if our money belongs to them .let alone the inconveniences they cause to business operations because of their unauthorised handling of our accounts . The further dis interest by staff to investigate and revert back with logical explanations to their clients ,owners of said accounts adds insult to injury . And Absa staffs excuse that they can not answer for another Absa division ,ie credit card division is absurd - in a error where *******ion reigns and banks are retrenching ..... Do we even know for sure that ABSA are taking avenues to protect their clients from internal ***** ? What I can suggest is that no one should consider ABSA as their business banker , they not only offer you no assistance in company growth , charge absurd high charges for services that are obviously not even offered as they mis handle your funds and portfolio constantly , have *********** staff handling your accounts , but also now show signs of internal ***** ......choose a better bank ,one that can answer all the questions pertaining to your money held at their organisation

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Replies (1)
Absa
Absa's reply11 Oct 2019, 09:29
Official
Dear Tisarnia,
 
Thank you for bringing this matter to our attention. We will be in touch to obtain additional information. 

 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd