GvdL
Gerda van der Linde

1 reviews | Active since Oct 2017

30 Oct 2017, 21:18

********** transactions after credit card was destroyed

3 ********** transactions initially has gone through my Absa credit card - all from the same company. My credit card was stopped and destroyed. Absa has refunded 2 of the transactions. Again, to my disbelief, yet another 2 has gone through my account. How is this possible that Absa, now on the lookout on my account (or so I thought), let 2 transactions again through on a credit card that has been destroyed. How do I trust a bank that doesn't look out for me? I have been with Absa for 37 years..this is the last straw.

0
Replies (1)
Absa
Absa's reply31 Oct 2017, 15:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd