********** transactions

Awfull, awfull, awfull!!! In my entire life, I have never been so dissapointed, angry and sad all the same time an this is all due to a technical error made by absa and poor service from absa consultants. My account has been debited with R11 500 for transactions for the period March to August 2017. In the past two days I have spoken to numerous consultants, I have logged a complaint, I have sent an email, I visited my absa branch. This all during my time and on my own cost. Just to receive an sms now saying "sorry for the inconvenence but you account wad debited with that amount for transactions during march to august. No one from absa is owning up to this mistake. I find this unacceptable. I trust absa with my hard earned money and this is how they treat a loyal customer who had been banking with them for 17 years. I am now having a financial crises because of absa's mistskes. I will nevet feel safe to bank with absa again. Where is my money, who is going to take responsibility for this??? I demand answers!