********** transaction on my savings account

On the 14th October 2015 at 08:20 am five transactions of about R200 each went through my savings account. I immediately went to my bank Absa Eastland's branch in boksburg. The other transactionswent through will i was waiting for the bank to open. When the bank open I went inside I was assisted by a lady called Princess Tshabalala. She was clueless she told me there is nothing she can do and I can't get my money they can't reverse the transaction. Even worse the lady told me they will block my card and issue me with a new one that I must pay for it. I must pay for something I didn't do. I was told that they will have to send it to forensics to investigate which will take 14 days tops. There is no guarantee of me getting my money and if I'm not happy I'm must take it with the ombudsman. This is the bank that we use for all our business accounts as I'm one of the directors of our company. What a useless Absa bank? I might as well take my account somewhere as well as our business accounts. All I know is that I need my money today because they keep telling all the other clients with the same problem that there is nothing they can do. I was even told my money might be unrecoverable.