********** debit order

Account no: ********** 429. On the 30 June 18 I received sms notification for the debit order R149 that I don’t know on my account. when I called telephone banking Call Centre I was told that debit order is reserved I must call ********** 750 for assistance . When I call that number I been transferred from one person to another. On the 02 July I received another notification that debit order for R99.00.

When I called telephone banking again the agent put me on hold and the next thing I just saw notification saying debit order has been reversed. The agent did come back to me until I decided to end the call. This was a very bad service I have ever get from ABSA. I decided to go the bank where I was told that this a **** and it will be block.

I want ABSA to investigate and tell me who gave out my bank account to this people and I want ABSA to make sure that my money is safe with them. I think that to be just told that is a **** is not enough. And who is paying for the bank charges? Is this means that the bank is benefiting from the ********** debit order? I’m not willing to pay charges for the debit order that I don’t know.