********** Debit on account .

On The 22nd May 2019 I sent an email to ABSA Debit Card Reversals for an invalid transaction on my debit card , I was later referred to the ABSA Card ***** Declarations, they requested transaction details which was sent to them. To date after many emails requesting a status update to the enquiry / investigation , I have not received a single response from the ABSA Card ***** Declarations Dept , it is as if they don't care at all , although it is a small amount , it is the principle of customer service that is lacking in the ABSA Card ***** Declarations Dept. It is really pathetic for such a large banking organisation.