1 reviews | Active since Apr 2011
********** Conduct!!!
I am a Premium account holder. I haven't been receiving my Cheque account charges statement for a while now. When I queried it i received a stupid response that I need to change all the preferred method of delivery to email yet its currently set to that. I get charged over and above the Premium account fee every month and I am unable to check why as I am not receiving my charge statement - seems rather **********!!!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,