EE
Eezy E
1 reviews | Active since Mar 2012
08 Feb 2020, 09:03
********** calls from Absa bank
Are your staff so poorly trained and so unders****ed that they do not have any respect for clients. Moreover, cutting the call because they do called me I refuse to confirm my details. You are calling me, I am not going to give my details. Your staff are so rude that they drop the call because I don't want to give them my details. What nonsense is that? Should I move banks or are you going to rectify this?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 Feb 2020, 14:59Dear Azille Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply10 Feb 2020, 14:59
Official
Dear Azille Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care