********** billings after accounts closed

********** bank fees charged previously where ABSA had to pay my husband back thereafter we closed all his accounts and settled his credit card.<br> <br> 3 years later, up until today upon applying for his FNB student loan, let me state, he has an extremely good credit rating and a excellent record with FNB. (Platinum accounts etc) And we purchase our devices through their excellent device offering deals, turnaround time 2 hours, we discover today that he has been denied his student loan due to an ITC listing from ABSA!!!!! He closed the credit card and today upon asking ABSA to explain they reply, 'this happens with many of our clients'. The client asks for the settlement but the card division never closes the account, amounting in heaped costs over a period of time and them listing you.<br> <br> We stood for 2 hours at the bank with an *********** manager from the Card department telling us the consultant helping us is *********** and that an investigation has to occur and it will take a week. No one else could help us not even the Branch Manager even though the statements show we don't have an ABSA account and the account was settled years ago!WHAT DA HECK?? NO SOLUTION ********** BANK