NM
Nhlanganiso M

1 reviews | Active since Sept 2019

30 Sept 2019, 08:52

********** bank charges

i have had enough of being ********** by you ABSA Last month i was charged 31/08/2019 Internet Bank Fee Settlement * 666.75 this mong i have been charged 29/09/2019 Internet Bank Fee Settlement * 512 why am i being charged these amounts all of a sudden this has to stop. Appalling business practice

0
Replies (4)
NM
Nhlanganiso M's update30 Sept 2019, 08:58
Reviewer Update
I have had enough of being ********** by you ABSA Last month I was charged 31/08/2019 Internet Bank Fee Settlement * 666.75 this month I have been charged
29/09/2019 Internet Bank Fee Settlement * 512 why am I being charged these amounts all of a sudden this has to stop. Appalling business practice
Absa
Absa's reply30 Sept 2019, 09:30
Official
Dear Nhlanganiso,
 
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to verify some information. 

 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd

NM
Nhlanganiso M's update30 Sept 2019, 09:48
Reviewer Update
I tried to call this morning the lines just ring and when I tried to call the ***** line the call was just transferred to general enquirers where I was on hold until I dropped the call .

Appalling service. I will take appropriate steps if this issue is not resolved I have been an Absa customer for the past 4 year your service has deteriorated.
NM
Nhlanganiso M's update01 Oct 2019, 22:15
Reviewer Update
Absa your replies here are empty words and are useless I have tried many times now to call and the call rings out I’m just loosing my airtime for nothing and I have not been called with regards to the above