LN
Lindeni N
1 reviews | Active since Sept 2014
04 Apr 2021, 17:48
********** Activities
I'm really sick of the financial abuse by Absa deducting huge amounts of bank charges which they always don't have an explanation. Last month I was ****** of R600, which when I complained.. they said it was a penalty for unpaid debits. That was a lie. Now this month.. It's even worse, deducted bank charges of R1050. So this month I didn't have any unpaid debits, so what is this money for. I just feel Absa is abusive, discreminatory and acting unconstitutionally . What they are doing is unacceptable.
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Absa's replyOfficial
06 Apr 2021, 11:37Dear Lindeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Apr 2021, 11:37
Official
Dear Lindeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care