1 reviews | Active since Aug 2018
***Its been 4-days since I first called and email you guys. ***
I have a ********** debit on my account and need it stopped immediately and my money returned to me. This has caused my account to go into a negative balance which I am NOT going to pay.
This is what it says:
ACB DEBIT:INTERNAL (EFFEC ********** 8) PAYMENT TO ACC ********** ********** 00
I am currently out of the country and im so upset this has happened cause now its costing me even more money to sort this out.
I called in earlier, spoke to your ***** Department and was transferred to General Enquiries. There, the gentleman wanted to cancel the debit and return the money but I ran out of credit as this was an international call. You guys are not going to reimburse me for purchasing airtime and keep calling your customer service to try and resolve something that is not my fault.
Please cancel this debit a.s.a.p.
Also, my Vodacom phone number was reassigned to someone else so now i cannot receive any of my ABSA security messages.
Please sort this out a.s.a.p.
Its been 4-days since I first called and email you guys. I have yet to receive a response. I will keep messaging you until someone takes care of this and my money is returned
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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