*****uelnt transaction on my account

Last week Friday I heard my phone going off and it was ********** transaction going off my account I immediately called Absa telephone banking number and they put me through to stop card division. They were very helpful and stopped my account straight away and sms me a reference number and said I need to go into the bank.<br> <br> I went straight to Absa Bracken City to the customer services and explained that there was ATM withdrawals going off my account from overseas. Bracken City told me this had been happening from the Thursday morning but yet no warnings were sent out from Absa to say this.<br> <br> Anyhow they completed a case for me and asked for my Card which I gave them they cut the card up in front of me and I asked how long do I have to wait for my money back and was told 14 day or longer which I think is crazy.<br> <br> I got my Absa charges statement this morning and I have been charged for the new card and been charged transaction fees for the ********** transaction and I cannot understand why I should pay for this and still be out off pocket of my own money.<br> <br> I have tried to contact the ***** unit but no joy. I am just waiting for my money back and I will be closing my account.