UH
Ueli H

1 reviews | Active since May 2019

25 Aug 2019, 15:38

*****line

Africanacity is it just another slogan that has absolutely no substance or meaning to a client. On the 12th of August my account was hacked and my funds depleted by **********. I have reported it, but to date am still waiting for a response. The assistance I have received so far is completely unsatisfactory and severely lacking. Absa claim to do what is best for their customers and promises to treat their customers fairly. This has certainly not been the case for me. I require immediate answers and a conclusion to this stressful situation.

0
Replies (1)
Absa
Absa's reply26 Aug 2019, 13:12
Official
  Dear Customer  Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd