*****lent debit order ref TTMS Platinum PLTNMUN11 81054

Item: Absa
Rating: 2
Author: Gracious M

How does the bank allow an unauthorised debit order?i feel my money is not safe at ABSA as i received an sms concerning a debit order i have never authorised ref TTMS\PLTNMUN11 81054.Why is the bank not protecting its client because google shows this TTMS has been reported as *****lent on Absa account holders.am i wrong to think maybe its an inside job then?

Helpful (0)

Replies (2)

Absa's replyOfficial

25 Jul 2018, 13:58

Dear Customer

Thank you for bringing this matter to our attention.

Please advise when your account was debited, the date and the amount.

This information can be sent via private message.

Regards

Claudette

Absa's reply25 Jul 2018, 13:58

Official

Dear Customer

Thank you for bringing this matter to our attention.

Please advise when your account was debited, the date and the amount.

This information can be sent via private message.

Regards

Claudette

Absa's replyOfficial

26 Jul 2018, 08:54

Dear Customer

Thank you for your response.

Please note that there was no funds in your account to be debited.

Can you please visit the branch to complete a stop order form.

Regards

Claudette

Absa's reply26 Jul 2018, 08:54

Official

Dear Customer

Thank you for your response.

Please note that there was no funds in your account to be debited.

Can you please visit the branch to complete a stop order form.

Regards

Claudette