sC
susarha C

1 reviews | Active since Jan 2016

19 Jan 2016, 14:37

*****ILANT WITHDRAWAL

On 25th December 9h05 a withdrawal of R650 was made from my Absa account, although my card was in my purse and I was in church. I stopped the card, and was informed by the consultant that the withdrawal was made in PE, and that I need to the branch and logged a formal ***** case. Tuesday 27 Dec 2015 I went to the Florida Branch, logged the ***** case, got a ref no and will be contacted in 10 day, and the lady can \see"that my card was cloned. 4 days later I received a sms"

0
Replies (1)
Absa
Absa's reply19 Jan 2016, 15:56
Official
Hello SC1,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd