EP
Erica P
1 reviews | Active since Jul 2021
13 Aug 2021, 17:48
***** unsolved
Still no success with sorting the ********** activities on my account. Emails being sent requesting ID nr, bank account nr, etc, but still nothing. It's been more than 2 mths, not happy at all!
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Absa's replyOfficial
16 Aug 2021, 09:58Dear Erica Pienaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply16 Aug 2021, 09:58
Official
Dear Erica Pienaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,