***** service

This is so frustrating the whole big business like Absa has been tempering with Absa funeral from I have been having this problem since 2014, Absa is been adding people that I don’t know in my funeral cover and removed my insured family members.

The last time I called it was in March 2022 after I buried my mom. I wanted to include my sister in law in her space. I heard a shock of my life. My brother is been removed while I am still paying for him.

I upgraded my police I was given a higher quote that it is so unreasonable for my brother hence other extended family it was a reasonable additional charge. There is no way that extended family member will contribute more than a policy holder. A mere manager is unable to calculate and see what I am talking about promised to call me still waiting for her call. I am not educated but money calculations no one doesn’t know how to.

Id my brother is been removed from my policy which means whoever who is been removing my brother and my sister’s information adding new unknown member has claimed to Absa.

I promise you If something happenes to my brother and Absa refunded my claim pay out I will Sue Absa. To make things worse they removed those error information from my policy profile but quess what you messed up with the wrong one this time around, I have hard copy printed I will deal with Absa I since worked for Absa’s errors for the past 8 years bill ****. And I am tired of correcting Absa’s error since 2014 to date. Are u telling me that Absa can have error for 8 years on one client and they do t rectify their errors. But you know what people are hired in these big companies to sabotage their own. Or Absa is hiring grade 9 students. A whole team leader doesn’t understand a simply adjustment calculation. If I am paying R40 for my extended member and your telling me that amendments will cost me R65 for an example I am not suppose to add R25 on top of R40 that I am currently paying?? No the team leader didn’t understand the logic here.

Since my brother is been removed and I am told to 12 months waiting period for your *********** staff, fix your error or my brother’s contributions from day one plus interest.

I am sick and tired of this nonsense