BJvv
Beverley Jansen van vuuren
1 reviews | Active since Aug 2021
17 May 2022, 11:46
***** removal
I reported ***** on my account in 2013. Since then im waiting for absa to remove it from my name i reported it did not commit the damn *****. I app**** for a personal loan with another bank im with for 10years now the closed my bank account because of the absa thing. Now my job and family are going to suffer. Bad bad service from absa
Helpful (0)
Replies (6)0
Replies (6)
Absa's replyOfficial
17 May 2022, 13:09Dear Beverley, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply17 May 2022, 13:09
Official
Dear Beverley, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
17 May 2022, 13:25Please be advised that we sent an email requesting that you please provide us with the ***** ID number and the ***** account number concerned. Also, briefly tell us how the ***** occurred as well as the account numbers involved for us to assist you further.
Best regards,
Absa's reply17 May 2022, 13:25
Official
Please be advised that we sent an email requesting that you please provide us with the ***** ID number and the ***** account number concerned. Also, briefly tell us how the ***** occurred as well as the account numbers involved for us to assist you further.
Best regards,
BJvv
Beverley Jansen van vuuren's updateReviewer Update
20 May 2022, 07:19After many emails you stil dont understand. I ap**** for contract work online. The people asked for my banking details so i opened a absa bank account. Gave the company my details. Before even starting to work for them i saw a big amount of money coming into my account within 5 minutes it was withdrawn from my account. So i went to absa reporting it. Wanted to know whats going on. Nobody stole my money. Maybe absa deposited money wrongly into my account and corrected it. I still dont know what happened there after 10 years now absa tells me i received *****ialant funds. Can absa please show me were i received it. Will i go and report it if i was doing anything wrong. They send me an email stating the ***** listing will be lifted in 2023. What *****.... i did not do anything wrong. SHOW ME WERE I WITHDRAW ANY MONEY. Why then werent i arrested. No this is unacceptable.
BJvv
Beverley Jansen van vuuren's update20 May 2022, 07:19
Reviewer Update
After many emails you stil dont understand. I ap**** for contract work online. The people asked for my banking details so i opened a absa bank account. Gave the company my details. Before even starting to work for them i saw a big amount of money coming into my account within 5 minutes it was withdrawn from my account. So i went to absa reporting it. Wanted to know whats going on. Nobody stole my money. Maybe absa deposited money wrongly into my account and corrected it. I still dont know what happened there after 10 years now absa tells me i received *****ialant funds. Can absa please show me were i received it. Will i go and report it if i was doing anything wrong. They send me an email stating the ***** listing will be lifted in 2023. What *****.... i did not do anything wrong. SHOW ME WERE I WITHDRAW ANY MONEY. Why then werent i arrested. No this is unacceptable.
Absa's replyOfficial
20 May 2022, 07:55Please be advised that the matter is receiving attention and we will provide you with an update. Thank you.
Best regards,
Absa's reply20 May 2022, 07:55
Official
Please be advised that the matter is receiving attention and we will provide you with an update. Thank you.
Best regards,
BJvv
Beverley Jansen van vuuren's updateReviewer Update
20 May 2022, 08:01You got everything. Already send it and send it and send it. I will not leave this untill its resolved....not case closed
BJvv
Beverley Jansen van vuuren's update20 May 2022, 08:01
Reviewer Update
You got everything. Already send it and send it and send it. I will not leave this untill its resolved....not case closed
Absa's replyOfficial
20 May 2022, 09:30.
Best regards,
Absa's reply20 May 2022, 09:30
Official
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Best regards,