***** on my credit card

Dear Absa. For the past three months my credit card is being **********y used at Toll gates. I reported the matter, closed the card and was issued with a new card but the issue has not been resolved. So now I have to call you agent Daphne Le Grange every time the is a debit order for it to be reversed. Unfortunately it's taking up my time and money and I cannot live like this. Please advise how can I get this matter resolved urgently. I've been a customer for over 20 years and this is the worst service I have ever had. Regards, Lebogang Moshi