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Nkosana T
1 reviews | Active since Jul 2019
23 Apr 2020, 08:25
***** on my Account
Hi, My name is Nkosana Tembe and I bank with Absa. Someone used my account to do online shopping and I never use online shopping and I don't know about those transactions. I went to Absa Chris Hani yesterday and they opened a case of ***** now my problem is I really need that money. Please help me.
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Replies (2)
Absa's replyOfficial
23 Apr 2020, 10:17Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply23 Apr 2020, 10:17
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
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Nkosana T's updateReviewer Update
25 Apr 2020, 16:08Thank You very much my matter was resolved sooner than I thought...
Ngiyabonga ABSA..
Ngiyabonga ABSA..
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Nkosana T's update25 Apr 2020, 16:08
Reviewer Update
Thank You very much my matter was resolved sooner than I thought...
Ngiyabonga ABSA..
Ngiyabonga ABSA..